Tips and Guides From Our Workbench
Sixteen years of repairs turn into a lot of answers. We write the useful ones down here: what things cost, why your computer is slow, how to spot a virus, and how to get more life out of the Mac or PC you already own.
Straight Answers, No Upsell
Every post here is something a customer actually asked us. Read one before you bring your machine in and you will know what to expect.
How Much Does Laptop and PC Repair Cost?
Most repairs start at $99 plus parts. What affects the price, and when a repair is not worth it.
Read the Guide ->CostHow Much Does Mac Repair Cost?
The Mac view, including why glued-in MacBook batteries take more work than older models.
Read the Guide ->SpeedWhy Is My Laptop or PC So Slow?
Storage, startup clutter, aging drives, and what to try before you bring it in.
Read the Guide ->SpeedWhy Is My Mac Running Slow?
The Mac-specific causes and the SSD upgrade that often does the trick on older MacBooks and iMacs.
Read the Guide ->SecurityHow to Tell if Your Laptop or PC Has a Virus
The real signs of malware on Windows, and the reliable fix when a machine is infected.
Read the Guide ->SecurityHow to Check if Your Mac Has a Virus
Yes, Macs get malware too. What to watch for and what to do about it.
Read the Guide ->Buying, Selling, and Giving Back
Why Buy a Refurbished Laptop?
No bloatware, a clean setup, a 1-year hardware warranty, and better value than a lot of new machines.
Read the Guide ->SellingSelling or Trading Your Old Device
What we buy, how offers work, and how to turn old tech into cash or credit toward a refurbished machine.
Read the Guide ->RecoveryFAQ: Laptop Theft
Record your laptop details now so you can recover it later, plus local Burlington law enforcement contacts.
Read the Guide ->MissionGiving Back to the Community
Our Computer Grant program donates refurbished computers to local schools and nonprofits.
Read the Guide ->Ask Us Directly
If a guide did not cover your question, the fastest answer is a call or a walk-in. A quick look at the counter is free and takes a few minutes.
Have a Question We Have Not Covered?
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