Resources
Helpful Computer Repair Guides & Resources
Computer problems can be frustrating, especially when you’re not sure what’s causing them or whether a repair is worthwhile. Our guides answer the questions we hear every day, from repair costs and slow computers to malware, Mac troubleshooting, and more.
Why Our Guides?
These guides are based on the questions we hear from customers and our years of experience helping people troubleshoot, repair, and replace their computers. Our goal is to give you practical information you can understand and use before deciding what to do next.
Understanding Repair Pricing
Understanding what affects repair costs can help you compare repairing your computer with replacing it. These guides explain common repair costs, when a repair makes sense, and when replacing your device may be the better option.
Laptop & PC Repair Costs
Learn what influences repair pricing, what’s included in our service, and why most repairs start at $99 plus parts.
Mac Repair Costs
See how Mac repairs differ, including screen replacements, battery repairs, SSD upgrades, and other common Apple repairs.
Why Computers Slow Down
Learn why Macs and PCs can slow down over time, how to recognize common performance issues, and which problems you can safely troubleshoot before visiting our repair shop.
Why is my laptop or PC so slow?
Learn how storage, startup programs, aging hard drives, malware, and other issues affect Windows performance—and what you can do to improve it.
Why is my Mac running slow?
Discover the most common reasons Macs become sluggish, including low storage, background applications, aging hard drives, and software issues.
Protect Your Computer
Not every slowdown or pop-up is caused by a virus, but malware and unwanted software can affect both Windows PCs and Macs. These guides explain the warning signs, what you can safely check yourself, and when it’s time to seek professional help.
Does My Laptop or PC Have a Virus?
Learn how to recognize common signs of malware, browser hijackers, and unwanted software on Windows computers.
Does My Mac Have a Virus?
Macs include strong built-in security features, but they can still be affected by malware and unwanted software. Learn what to watch for and when professional help may be needed.
Additional Guides
Looking for something beyond repairs? These resources cover a few other topics our customers regularly ask about.
Laptop Theft FAQ
Learn what information to record before your laptop is ever lost or stolen, along with helpful recovery tips and local resources.
Giving Back to the Community
Learn how our Computer Grant Program supports schools, nonprofits, and community organizations through refurbished technology and other forms of assistance.
Tell Us What’s Going On With Your Computer
Couldn’t find the answer you were looking for? Tell us what’s happening with your computer, and we’ll help point you in the right direction.
We’ll take a look at your device, explain your options, and recommend the next step that makes the most sense. Most repairs start at $99 plus parts, and we’ll provide a repair quote before repair work begins.