Business IT Support That Keeps You Running
Managed technology support for local businesses. Remote help, server setup, and preventative maintenance from the same Burlington team that has been fixing Mac and PC since 2010. Everything you need to keep your business running smoothly.
Support in Whatever Way Works for Your Business
Years of hands-on experience let us provide fast, effective support in a variety of ways, so your team spends less time stuck and more time working.
Remote Support
Remote support tools let us maintain systems and diagnose issues from our office, so most problems get handled without a visit.
Phone and in Person
Prefer to talk it through? We are happy to walk you through an issue on the phone or come on site when the job needs it.
Servers and Infrastructure
From Windows server installations to virtualized Linux servers, our staff have the knowledge to get you up and running quickly and effectively.
Subscription Support, Not Surprise Bills
We offer subscription based support plans so we can guarantee high quality support to every customer.
Subscriptions let us focus on preventative maintenance and proactive solutions rather than playing catch up when a problem arises. That keeps your systems healthier and helps control unexpected IT costs, so technology is a line item you can plan around instead of a fire you fight.
Getting Set Up Is Simple
Tell Us About Your Setup
Send a few details about your business, how many machines and users, and what is giving you trouble. We scope a plan that fits.
We Get You Stable
We handle the setup, updates, and any open issues, remotely where we can and on site where it helps.
We Keep It That Way
Preventative maintenance and responsive support on a subscription, so problems get smaller and rarer over time.
Common Questions
Is this different from your walk-in repair?
Yes. Walk-in repair is per job for individuals and one-off fixes. Business support is an ongoing relationship for companies that want their technology handled, with remote support, maintenance, and a plan rather than a per-visit charge.
Do you support both Mac and PC in a business setting?
Yes. Apple and Windows, workstations and servers. We work with mixed environments every day, including Windows server installations and virtualized Linux servers.
Do we have to be in Burlington?
A lot of support is remote, so location is flexible. For on-site work we cover the Burlington area and travel farther for a fee. Tell us where you are and we will be straight about what makes sense.
How is a plan priced?
It depends on the number of machines and users and the level of coverage you want. We scope it to your business so you get a predictable monthly cost. Reach out and we will put together a fit.
Let Us Handle Your Business Technology
Tell us about your setup and we will scope a support plan that keeps you running.
Business Support Request
Tell us about your business and what you need help with. We will follow up to scope a plan.
Prefer to talk? Call (802) 578-9687 or stop by 196 College St.