Home & Office Visits
We Come to You for Tech Help
Need help with your technology but would rather stay home? We offer in-home and small office visits throughout the Burlington area for setup, troubleshooting, Wi-Fi, new computers, and patient one-on-one support.
$120 for the First Hour
First hour includes local travel.
From setup to sorting it all out
Technology should work for you, not against you. Whether you’re setting up a new computer, struggling with Wi-Fi, or simply want someone to explain how something works, we’ll help you get everything running the way you want—without trying to sell you anything you don’t need.
Setup and migration
New computer, tablet, phone, printer, or internet setup. We can transfer your files, connect your devices, and help everything work together.
Files, Backups, and the Cloud
We’ll organize files and folders, install software, help with backups, and make cloud services easier to use across your devices.
Help and instruction
Patient, one-on-one help with passwords, security, email, video calls, and everyday computer questions.
Wi-Fi and Network
Wi-Fi setup, slow internet troubleshooting, mesh network configuration, and home network assistance.
Small Office Technology
Printer setup, shared folders, multiple monitors, video meeting equipment, and practical technology help for small businesses.
Cleanup and tune-up
If your computer has slowed down over time, we’ll clean it up, remove unnecessary software, install updates, and help it run better.
Simple and on your schedule
Call or email
Tell us what you need help with and where you’re located. We’ll confirm whether an on-site visit is the best option and schedule a convenient time.
We come to you
The first hour is $120, including local travel within the standard service area. For locations farther away, an additional travel fee may apply based on distance.
Work through your list
After the first hour, visits are billed at $100 per hour in 15-minute increments, so you only pay for the time you need beyond the one-hour minimum.
A little prep goes a long way
A few minutes of preparation before we arrive helps us spend more time solving problems instead of hunting for passwords or cables.
Common Questions
What does a visit cost?
The first hour is $120 and includes local travel within the standard service area. After that, visits are $100 per hour, billed in 15-minute increments. A one-hour minimum applies.
How far do you travel?
We regularly visit homes and small businesses throughout the Burlington area. If you’re farther away, we’ll let you know the additional travel cost before booking. If it’s a better fit, bringing the device to our shop may save you money.
Do You Do Business Visits or Just Homes?
Both. We regularly help homeowners, home offices, and small businesses. If your needs are better suited to a full-service IT company, we’ll tell you honestly.
Can You Bring Parts or a New Computer?
Yes, for many setup appointments. For repairs that require replacement parts, bringing the device into the shop is often faster and more cost-effective.
Is the First Hour Really the Minimum?
Yes. Every visit has a one-hour minimum. If we finish your original list early, we’re happy to use the remaining time to answer questions or help with anything else you’d like to tackle.
Do I Need to Be Home the Whole Time?
For setup, training, and troubleshooting, yes—we’ll usually need you available for passwords, decisions, or questions. For software installs or updates, you may not need to stay with us the entire time.
Book a home or office visit
Tell us what you need help with and where you’re located. We’ll confirm if a home or office visit is the best option and schedule a convenient time.